Welcome to our FAQ page! Here, we’ve gathered some of the most common questions our guests ask to help you plan your stay with us. If you have any other inquiries, please don’t hesitate to contact us.
We offer a variety of apartments including studios, 1-bedroom, and 2-bedroom options, each designed with your comfort and convenience in mind. Our apartments feature modern amenities, stylish furnishings, and all the comforts of home.
We understand that pets are part of the family. Select apartments are pet-friendly, but please contact us in advance to discuss the available options and any applicable pet policies.
Check-in is available from 3:00 PM, and check-out is by 11:00 AM. If you require an early check-in or late check-out, please let us know in advance, and we will do our best to accommodate your request subject to availability and payment of hourly fee.
Parking availability varies by location. Please contact us for specific information regarding parking options at the property you are interested in.
Our standard cancellation policy allows you to cancel up to 5 days before your arrival date without a charge. For full details, please refer to the terms and conditions provided at the time of booking.
A security deposit may be required at check-in. This will be fully refunded at check-out, subject to a damage inspection of the accommodation. There are no hidden fees in our pricing, and all charges will be clearly communicated at the time of booking.
Yes, all our apartments come with complimentary high-speed WiFi. Other amenities include a fully equipped kitchen, laundry facilities, and a smart TV.
Our apartments are primarily designed for residential stays. However, if you have specific requirements for hosting a small gathering or meeting, please reach out to us to discuss the possibilities.
Your feedback is invaluable to us. After your stay, we will send you a feedback form via email, or you can leave a review on our website or social media channels.
We strive to accommodate all our guests comfortably. Please contact us prior to booking to discuss specific accessibility needs, and we will do our utmost to meet them.
Your health and safety are our top priorities. We adhere to comprehensive cleaning and sanitation protocols, and our properties are equipped with safety features such as smoke detectors, first aid kits, and fire extinguishers.
All our apartments are non-smoking to ensure a pleasant environment for all our guests. Smoking areas may be available outside the building; please inquire for more details.
We’d love to accommodate your extended stay! Please contact us as soon as you know your plans, and we’ll do our best to fulfill your request, subject to availability.
Absolutely! Our apartments are conveniently located near a variety of dining options and grocery stores. Upon arrival, you’ll find a guide in your apartment with our recommendations.
es, we occasionally offer special packages and promotions. Please check our website or sign up for our newsletter to stay updated on our latest offers.
Guests must be 18 years or older to book an apartment. Valid photo ID may be required at the time of check-in.
We accept major credit cards, debit cards, and bank transfers. Payment methods may vary, so please check at the time of booking.
Yes, most of our apartments come equipped with in-unit washers and dryers for your convenience.
Our apartments are well-connected to public transportation, and some are within walking distance of major attractions. We can also provide information on local taxi services and car rentals.
Still Have Questions?
If you have more questions or need further assistance, please don't hesitate to contact our support team. We're here to help!
Discover a world of luxury and comfort with Avo Apartments. Our commitment to excellence ensures that every stay is tailored to perfection. From prime locations to personalized service, experience a new standard of living.
Need Support?
bookings@avomanagement.co.uk
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