How It Works
A simple process for urgent policy holder placement without unnecessary admin.
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When a policy holder can't return home, speed and sensitivity both matter. AVO works with insurers and loss adjusters to place displaced families and individuals in fully furnished, comfortable accommodation quickly, professionally and with direct insurer billing support.
Displaced policy holders need clean, fully furnished accommodation quickly. AVO helps insurers and loss adjusters place families and individuals close to home, schools, work or repairs, while keeping billing and communication clear.
From urgent placements to longer displacement cases, every part of the process is built to move quickly, reduce admin and keep policy holders comfortable.
A displaced family doesn't have time to wait. We aim to confirm suitable accommodation within 24 hours of your request — and often significantly sooner for urgent cases.
Fully furnished apartments with complete kitchen facilities, separate living spaces and all bills included. Appropriate for families, individuals and longer-term displacement cases.
Direct invoice to the insurer or loss adjuster. No burden on the policy holder. Clean, itemised billing that integrates with standard claims management workflows.
Whether the claim is in Sheffield, Bradford or elsewhere in our network, policy holders can expect the same standard of property and professional support throughout their stay.
A simple process for urgent policy holder placement without unnecessary admin.

Share the location, number of occupants, estimated duration and any specific requirements. We respond within hours.

You'll receive full property details and photos before the policy holder moves in.

Invoice goes to the insurer. We manage check-in, property upkeep and any ongoing support.
Clear communication from first request to move-in.
Sheffield is a practical base for displaced policy holders who need to stay close to home, schools, work, appointments and repair sites across South Yorkshire.
AVO helps insurers and loss adjusters place families and individuals in fully furnished apartments quickly, with clear communication, simple reporting and direct billing support.
London claims can be complex and time-sensitive. Policy holders need safe, practical accommodation close to family routines, work, schools and transport routes.
We help source furnished emergency accommodation across London for displaced families, individuals and longer-term claim cases where hotel stays are not suitable.
Manchester is a strong base for policy holder placements across the city, Greater Manchester, Salford, Trafford, Stockport and surrounding areas.
AVO gives displaced guests apartment accommodation with the essentials hotels often miss, including kitchen space, laundry facilities, reliable WiFi and room to settle during a difficult period.
Newcastle works well for displaced families and individuals who need accommodation across the city, nearby towns and wider North East claim locations.
We keep emergency accommodation simple, with furnished apartments that support normal daily routines while repairs, assessments and claim work continue.
Liverpool is a practical choice for policy holder placements across the city, Merseyside and surrounding areas when a home becomes temporarily uninhabitable.
AVO supports insurers and loss adjusters with apartment stays that help displaced guests keep routines in place while their claim moves forward.
Birmingham is central, connected and useful for policy holder placements across the West Midlands and wider UK network.
Whether the stay is needed for days, weeks or months, AVO helps arrange furnished apartments with consistent standards and clear billing for insurance teams.
Leeds gives displaced policy holders access to city neighbourhoods, regional repair areas and nearby Yorkshire towns.
AVO helps place families and individuals in furnished apartments that feel stable, practical and easy to manage while their home is being repaired or assessed.
“Working with a provider that understands the sensitivity of displacement cases makes a real difference. AVO are responsive, the communication is clear, and the properties are always appropriate.”
Loss Adjuster, Regional Insurance Firm
Set up a relationship with AVO and streamline how you place displaced clients — from first request to final invoice.
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